{"id":37349,"date":"2025-02-06T17:08:54","date_gmt":"2025-02-06T16:08:54","guid":{"rendered":"https:\/\/vastervikresort.se\/about-us\/frequently-asked-questions\/"},"modified":"2025-03-31T15:14:57","modified_gmt":"2025-03-31T13:14:57","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/vastervikresort.se\/en\/about-us\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"block-container block-acf-hero\"><div class=\"block is-acf-block acf-hero\"><div class=\"wp-block-acf-hero\">\t\t\t<div class=\"hero-design1  \" style=\"background-image: url('\/wp-content\/uploads\/2025\/01\/IMG_6035-2380x800-c-center.webp');\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n<\/div><\/div><\/div>\n\n<div class=\"block-container block-acf-submenu\"><div class=\"block is-acf-block acf-submenu\"><div class=\"wp-block-acf-submenu\"><div class=\"row\">\n\t<div class=\"col-12 col-lg-3\">\n\t\t<div class=\"acf-submenu__all\">\n\t\t\t<div class=\"acf-submenu__parent\">\n\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/\">About Us<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<ul class=\"acf-submenu__children\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child  active acf-submenu__child--current\">\n\t\t\t\t\t\t\t<div class=\"acf-submenu__child__wrapper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/frequently-asked-questions\/\">Frequently Asked Questions<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child  \">\n\t\t\t\t\t\t\t<div class=\"acf-submenu__child__wrapper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/opening-hours\/\">Opening Hours<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child  \">\n\t\t\t\t\t\t\t<div class=\"acf-submenu__child__wrapper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/our-history\/\">Our History<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child  \">\n\t\t\t\t\t\t\t<div class=\"acf-submenu__child__wrapper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/working-with-us\/\">Working With Us<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child  \">\n\t\t\t\t\t\t\t<div class=\"acf-submenu__child__wrapper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/press\/\">Press<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child  \">\n\t\t\t\t\t\t\t<div class=\"acf-submenu__child__wrapper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/booking-rules\/\">Booking Rules<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child  \">\n\t\t\t\t\t\t\t<div class=\"acf-submenu__child__wrapper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/cookie-policy\/\">Cookie Policy<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child  \">\n\t\t\t\t\t\t\t<div class=\"acf-submenu__child__wrapper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/gdpr\/\">GDPR<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child has-children \">\n\t\t\t\t\t\t\t<div class=\"acf-submenu__child__wrapper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/visitor-information\/\">Visitor Information<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"arrow\"><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<ul class=\"acf-submenu__children\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/visitor-information\/area-map\/\">Area Map<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/visitor-information\/shop-catering\/\">Shop &amp; Catering<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/visitor-information\/hygiene\/\">Hygiene<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/visitor-information\/transportation\/\">Transportation<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"acf-submenu__child\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/vastervikresort.se\/en\/about-us\/visitor-information\/other\/\">Other<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<div class=\"col-12 col-lg-9\">\n\t\t<div class=\"acf-innerblocks-container\">\n<div class=\"block-container block-core-heading aligncenter\"><div class=\"block is-wp-block core-heading\">\n<h1 class=\"wp-block-heading has-text-align-center\">Frequently Asked Questions<\/h1>\n<\/div><\/div>\n\n<div class=\"block-container block-acf-faq\"><div class=\"block is-acf-block acf-faq\"><div class=\"wp-block-acf-faq\"><div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 faq-col\">\n\t\t\t\t<div class=\"faq-question \">\n\t\t\t\t\t<div class=\"faq-question__title\">\n\t\t\t\t\t\t<label>Is V\u00e4stervik Resort open all year round?<\/label>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--open active\">add<\/span>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--close\">remove<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq-question__answer\">\n\t\t\t\t\t\t<p>You can stay with us 365 days a year. We are not always staffed but it is possible to pick up keys or cards and check in every day of the year. <\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-md-6 faq-col\">\n\t\t\t\t<div class=\"faq-question \">\n\t\t\t\t\t<div class=\"faq-question__title\">\n\t\t\t\t\t\t<label>Are the restaurants open every day?<\/label>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--open active\">add<\/span>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--close\">remove<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq-question__answer\">\n\t\t\t\t\t\t<p>The restaurants are open every day during the high season, which runs from week 24 to week 32. Please see the open today tab for other dates. <\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-md-6 faq-col\">\n\t\t\t\t<div class=\"faq-question \">\n\t\t\t\t\t<div class=\"faq-question__title\">\n\t\t\t\t\t\t<label>When will the water park open?<\/label>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--open active\">add<\/span>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--close\">remove<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq-question__answer\">\n\t\t\t\t\t\t<p>You can find the times of the adventure pool under the swimming tab.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-md-6 faq-col\">\n\t\t\t\t<div class=\"faq-question \">\n\t\t\t\t\t<div class=\"faq-question__title\">\n\t\t\t\t\t\t<label>Can dogs swim in the area?<\/label>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--open active\">add<\/span>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--close\">remove<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq-question__answer\">\n\t\t\t\t\t\t<p>Dogs are welcome in the area, but we would like them to bathe where we have marked dog baths on the map.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-md-6 faq-col\">\n\t\t\t\t<div class=\"faq-question \">\n\t\t\t\t\t<div class=\"faq-question__title\">\n\t\t\t\t\t\t<label>Can you stay as many people as you want in a cabin or caravan?<\/label>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--open active\">add<\/span>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--close\">remove<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq-question__answer\">\n\t\t\t\t\t\t<p>No, we have a set number of people who can stay at the same time in the different properties. If you are unsure, please contact the reception. <\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-md-6 faq-col\">\n\t\t\t\t<div class=\"faq-question \">\n\t\t\t\t\t<div class=\"faq-question__title\">\n\t\t\t\t\t\t<label>How many meters must there be between the caravans?<\/label>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--open active\">add<\/span>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--close\">remove<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq-question__answer\">\n\t\t\t\t\t\t<p>According to the fire protection regulation we are subject to, a safety distance of 4 meters must be maintained. this can be remedied by placing the caravan \/ motorhome approx. 2 meters into the plot from all sides.  <\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-md-6 faq-col\">\n\t\t\t\t<div class=\"faq-question \">\n\t\t\t\t\t<div class=\"faq-question__title\">\n\t\t\t\t\t\t<label>Who do I contact if something happens at the facility after regular opening hours?<\/label>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--open active\">add<\/span>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--close\">remove<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq-question__answer\">\n\t\t\t\t\t\t<p>You can always reach us or Securitas by phone <a href=\"tel:0490-25%2080%2014\">0490-25 80 14<\/a><\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-md-6 faq-col\">\n\t\t\t\t<div class=\"faq-question \">\n\t\t\t\t\t<div class=\"faq-question__title\">\n\t\t\t\t\t\t<label>What time should the site be quiet?<\/label>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--open active\">add<\/span>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--close\">remove<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq-question__answer\">\n\t\t\t\t\t\t<p>The facility must be quiet and car-free between 23:00 and 07:00<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-md-6 faq-col\">\n\t\t\t\t<div class=\"faq-question \">\n\t\t\t\t\t<div class=\"faq-question__title\">\n\t\t\t\t\t\t<label>Can I put up advertising on the site?<\/label>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--open active\">add<\/span>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--close\">remove<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq-question__answer\">\n\t\t\t\t\t\t<p>No, no one is allowed to put up advertising on our site that has not been advertised in our check-in brochure. Please contact us for more information. <\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-md-6 faq-col\">\n\t\t\t\t<div class=\"faq-question \">\n\t\t\t\t\t<div class=\"faq-question__title\">\n\t\t\t\t\t\t<label>Can I book children&#8217;s activities in advance?<\/label>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--open active\">add<\/span>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--close\">remove<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq-question__answer\">\n\t\t\t\t\t\t<p>No, unfortunately it is not possible, but you book when you are on site directly in Lyssehuset.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-md-6 faq-col\">\n\t\t\t\t<div class=\"faq-question \">\n\t\t\t\t\t<div class=\"faq-question__title\">\n\t\t\t\t\t\t<label>Is it possible to pay by Swish?<\/label>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--open active\">add<\/span>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--close\">remove<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq-question__answer\">\n\t\t\t\t\t\t<p>Yes, that&#8217;s fine.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-md-6 faq-col\">\n\t\t\t\t<div class=\"faq-question \">\n\t\t\t\t\t<div class=\"faq-question__title\">\n\t\t\t\t\t\t<label>Does it cost anything to see the show entertainment in the Arena?<\/label>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--open active\">add<\/span>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--close\">remove<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq-question__answer\">\n\t\t\t\t\t\t<p>It&#8217;s free for everyone who wants to see a great show, both locals and guests of the campsite.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-md-6 faq-col\">\n\t\t\t\t<div class=\"faq-question \">\n\t\t\t\t\t<div class=\"faq-question__title\">\n\t\t\t\t\t\t<label>When is the adventure golf open?<\/label>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--open active\">add<\/span>\n\t\t\t\t\t\t<span class=\"material-symbols-outlined question-toggle question-toggle--close\">remove<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq-question__answer\">\n\t\t\t\t\t\t<p>The Adventure Golf follows the opening hours of the guest services.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":37345,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-37349","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions and Answers | V\u00e4stervik Resort<\/title>\n<meta name=\"description\" content=\"By clicking on this page, you can read about frequently asked questions and answers about V\u00e4stervik Resort in Sm\u00e5land.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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